What is medical staff leasing?

Medical staff leasing is a dedicated staffing model where a medical practice leases full-time administrative healthcare virtual assistants (160+ hours per month per FTE) through a specialized partner. The clinic directs their daily clinical tasks, protocols, and scheduling rules, while Call Center Options manages facilities, payroll, hardware, redundant stateside virtual desktops, and statutory HIPAA BAA liability.

How is staff leasing different from a traditional healthcare staffing agency?

Traditional staffing agencies often charge hourly markups or placement fees with high turnover. Under our medical staff leasing model, you pay a predictable, flat monthly rate of $2,350 per FTE (~$13.55/hr). Your leased staff member is dedicated 100% to your clinic long-term with zero shared account distractions.

How does medical staff leasing maintain HIPAA compliance?

Leased specialists connect exclusively via encrypted, redundant stateside virtual desktops hosted in domestic US data centers. Staff operate in our secure Pristina branch under 24/7 supervision with clean-desk policies. No Protected Health Information (PHI) is ever downloaded offshore, and you execute a direct BAA with our Jacksonville, Florida LLC.

What roles can a medical practice lease through Call Center Options?

Clinics lease dedicated specialists for patient scheduling, medical virtual reception, prior authorizations, insurance eligibility verification, EHR chart indexing, referral intake, patient recall campaigns, and billing support.

Healthcare Staff Augmentation • Full-Time Leased FTEs • Direct US BAA

Medical Staff Leasing & Healthcare Virtual Assistant Staffing

Scale your clinical administrative capacity without local recruitment friction or payroll overhead. Providing dedicated healthcare staff augmentation and full-time healthcare virtual assistants (HVAs), our program deploys university-educated professionals working 40 hours per week exclusively for your practice—managed under an unbroken Jacksonville, FL BAA and redundant stateside virtual desktop architecture.

Flat $2,350/mo per Leased FTE (~$13.55/hr) 1 to 20+ Dedicated Seats Redundant US Desktops (PHI Stays on US Servers) Direct Jacksonville, FL BAA

The Modern Staffing Structure

How Our Medical Staff Leasing Model Works

You maintain complete operational control of your workflows while we take on the administrative overhead, payroll and facilities management.

You Direct Daily Workflows

Your leased specialist is integrated directly into your clinic communication channels (Slack, Teams, VoIP, EHR). You set their daily priorities, physician scheduling guidelines, and patient triage rules exactly like in-house employees.

We Manage Infrastructure & HR

Call Center Options provides high-performance workstations, secure physical office facilities, HR administration, local payroll/taxes, benefits, and redundant stateside virtual desktop provisioning with zero capital expense for your practice.

One US Entity Under Your BAA

Contract directly with Call Center Options, LLC in Jacksonville, Florida. Because our European facility operates as an official registered branch of our Florida LLC, there are no foreign subcontractors or intermediary legal loopholes between your clinic and your leased staff.

Role Specialization

Clinical Roles Available for Dedicated Leasing

Build a single dedicated seat or deploy a complete multi-specialist front office pod.

Virtual Front Desk Receptionists

Inbound call answering, patient scheduling, practice FAQs, and warm transfer routing.

Prior Authorization Specialists

Dedicated clearing of medication, imaging, and surgical payer portal approvals.

Insurance Eligibility Verifiers

RTE verification, deductible calculations, copay prep, and coverage gap discovery.

EHR Chart Indexing Clerks

Document indexing, lab and radiology report routing, and referral intake processing.

Real-Time ROI Estimator

Calculate Your Practice Annual Savings

Compare the real all-in cost of an in-house medical receptionist vs a dedicated Call Center Options FTE.

Front Desk Specialists Needed 1 Dedicated FTE

1 FTE 2 FTEs 3 FTEs 4 FTEs 5+ FTEs

Benchmark In-House Wage (w/ taxes & benefits)

Zero health insurance, PTO, payroll taxes, or workers' comp burden

Redundant stateside virtual desktops (no PHI stored offshore)

Direct BAA with Call Center Options, LLC (Jacksonville, FL)

Estimated Annual Practice Savings

$23,800

Save ~$1,983 each month

In-House Cost $25/hr benchmark

$52,000 / yr ~$4,333 / mo

CCO Dedicated FTE $2,350 / mo flat

$28,200 / yr Save 46% net

Call (904) 586-1977 Or submit clinic consultation inquiry →

Direct US Entity BAA Min 1 FTE Engagement

Request a Medical Staff Leasing Proposal

Scale your medical front office with dedicated, full-time leased specialists (160+ hours/month). Minimum engagement: 1 FTE. Flat $2,350/month.

Need immediate staff or prefer speaking with a clinical director directly?

Call (904) 586-1977 →

Clinic / Practice Name *

Practice Administrator / Contact *

Clinic Email Address *

Direct Phone Number *

Current EMR / Practice Management

Dedicated Staff Size * (Min 1 FTE)

Primary Roles Needed for this FTE

Medical Scheduling & Call Triage Prior Authorizations & Benefits EHR Charting & Records Indexing Patient Recall & No-Show Reduction

Practice Workflow Details or Questions (Optional)

Direct US-Signed BAA • No Patient Data Stored Offshore (Redundant US Enclave) • Response within 1 business day