eClinicalWorks Remote Scheduling Team & Virtual Front Desk
Deploy a dedicated offshore virtual front desk for your eClinicalWorks practice. Operating as your practice's remote scheduling team, our university-educated specialists manage your eCW Appointment Book, clear Jellybean queues, verify insurance coverage, and answer inbound patient calls with clinical empathy.
Seamless Integration with Your eClinicalWorks Practice
Your practice gets a dedicated specialist who understands the exact complexities of eCW.
Resource Schedule & Appointment Book
Precision booking according to provider visit type rules, double-booking restrictions, new patient vs established slots, and waitlist auto-fill when cancellations occur.
- • Multi-provider & multi-facility scheduling
- • healow portal appointment request triage
- • Automated appointment reminder calls
Insurance Eligibility & Referral Queues
Navigating the eCW Insurance tab to run real-time clearinghouse eligibility checks, verify deductible status, enter authorizations, and link referral authorizations to visits.
- • Clearinghouse batch verification
- • Referral tracking & authorization linking
- • HMO primary care physician validation
Jellybean Queue Clearing & Patient Hub
Relieving your in-house staff from mounting Jellybean queues: electronic faxes, telephone encounters, records requests, and lab callback workflows.
- • Telephone Encounter (TE) routing
- • Electronic fax indexing to charts
- • Patient demographics & ID verification
Calculate eClinicalWorks Staffing Savings
See what your practice saves each year compared to hiring in-house eCW front office staff.
Hire Dedicated eClinicalWorks Specialists
Lock in your dedicated full-time eCW specialist (160+ hours/month). Direct US BAA.